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When should I use the keyring?

The purpose of our kit is for emergency use only. If you have the time, the first port-of-call is to carefully place the bee onto a nearby flower. Should there be no flowers nearby, make sure the little fuzz ball is out of harm’s way and tap a couple of drops of the sugar water solution from your keyring beside the bee! If you decide to feed the bee straight from the bottle, you must not reuse the solution with any other bee as this can spread disease. Follow the instructions on the packaging to refill your bottle, or order a replacement online.

How do I refill the bottle?

Instructions are provided on the back of the card your keyring arrived with, to order a pre-filled replacement or mix an emergency sugar and water solution yourself.  As the card states, please treat this little bottle as you would your own, thoroughly rinse the bottle and replace homemade solution  daily. Or you can contact/order from us a pre-filled bottle with an ambrosia® bee food syrup which contains a high concentration of sugar makes the syrup resistant to microbiological spoilage. 

Please read our blog for further information here.

I have lost my bottle/cork. What should I do?

We all lose things from time to time so worry not, we’ve got your back! Should you lose bottle please get in touch with us at and we can help arrange your replacement, re-equipped to save the bees.

Do we delivery internationally?

Yes! But not here. 

If you haven't already been directed please head to our Etsy store.

I found a bee but it didn’t drink the solution. Why not?

There are a few possibilities. You may have come across a bee who is simply having a rest, or unfortunately the little fuzz ball may be at the end of its lifecycle. It’s sad but true - the typical bumble bee, for example, will only live for a few months. Please read our blog to help you identify a tired bee here.

Can I feed an exhausted bee honey?

Never bee a tired bee honey, here's why.

Should I leave a dish out for the bees?

24/7 access to sugar water is not a-okay! 

Many of the reasons for the conflicting information on this is due to a viral fake news post, which was wrongly attributed to David Attenborough and taken down.  This is bad for the bees because it can spread disease  between bees and is the equivalent of us living off fizzy drinks! Putting these out for bees will teach them to go there and leave the flowers unpollinated as the RSPB also warns.

Instead you can leave out a small dish of fresh water, with gravel/small pebbles at the bottom. Keep the water line shallower than the rocks, so the bees have a place to land and drink from. Be sure to clean the dish and rocks before adding water and leaving out.

If I try to save a bee, will it sting me?

Please take utmost care of yourself when handling a bee! You don’t want to hurt yourself or it. Male bees don't have stingers but generally female bees only sting when they feel threatened. To be on the safe side, use a nearby leaf or your sleeves when picking a tired bee up and move to a safe place away from walkways. We have a blog dedicated to this topic which you can read here.

Is it suitable for children?

We encourage people of all ages to do their part in helping the bees. However, due to small parts comprising the keyring, it must be used adult supervision. 

Please note: this product is not a toy

How do I know if a bee is exhausted?

Chances are if you find a bee away from nature and flowers, it is probably tired. Although bees do rest, just like us! So if you want to be sure, it is advisable to keep an eye on the bee for up to 45 minutes before attempting to handle or feed it. Please see out blog 'How Can I Tell if a Bee is Tired?'

Will the keyring attract bees or wasps to me?

No. Don’t worry, the sugar water is kept in your watertight aluminium shell and will not attract unwanted visitors like fizzy-pop does!

What bees will visit my bee hotel?

A bee hotel is designed for solitary bees, as a nesting site for female solitary bees to nest and lay their eggs. A number of species could take residence but those most likely are mason bees and leafcutter bees.

You'll know when they start nesting in Spring and Summer as they will return to the hollow holes with pollen attached to their hind legs or belly. The bees will collect dabs of mud to create cell walls along the tubes, or with bits of leaf (these are the leaf-cutter bees). The holes will be sealed and blocked off by the mother where she has laid her eggs, leaving them with a supply of pollen and nectar as food. The larvae (baby bees) will grow up in their the tube and hatch the next year to start the life cycle all over again.

Bumblebees and honeybees will not use your bee hotel as unlike solitary bees, they live in colonies/hives.

What type of payment methods do you accept?

We accept all major debit and credit cards as well as Paypal

Can I return my item?

We hope you are happy with your product, however if you are not please get in touch by emailing us at for a replacement or refund.

Please see our T&Cs for full details.

Any Other Question?